Article ID: 176709
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q176709
SYMPTOMS
When a Microsoft Exchange Server is left running for a long period of time, it might run out of virtual memory due to a memory leak in the Microsoft Exchange information store. This can be observed using the Windows NT Performance Monitor, by checking the private byte counter of the Store process. If you see a steady increase over a few days, you are seeing this problem.
CAUSE
The information store is not freeing allocated memory properly.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: memory leak
Keywords: kbbug kbfix kbqfe KB176709
