Article ID: 176548
Article Last Modified on 6/29/2004
APPLIES TO
- Microsoft Outlook Express 5.0
- Microsoft Outlook Express 4.01 Service Pack 1
- Microsoft Outlook Express 4.01 Service Pack 2
- Microsoft Outlook Express 4.0
- Microsoft Outlook Express 5.0
- Microsoft Outlook Express 4.01 Service Pack 1
- Microsoft Outlook Express 4.01 Service Pack 2
- Microsoft Outlook Express 4.0
- MSN 2.5 Software
This article was previously published under Q176548
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SUMMARY
This article describes how to create a Pop3.log file for Microsoft Outlook Express.
You can use the Pop3.log file to troubleshoot problems that may occur when you receive e-mail in Outlook Express using the Post Office Protocol (POP3).
MORE INFORMATION
To create a Pop3.log file, follow the appropriate method:
Outlook Express 4
- Start Outlook Express.
- On the Tools menu, click Options.
- On the Advanced tab, under Logging Options, click the Mail Transport check box to select it.
- Click Apply, and then click OK.
Microsoft Internet Explorer 5
- Start Outlook Express.
- On the Tools menu, click Options.
- On the Maintenance tab, under Troubleshooting, click to select the Mail check box.
- Click Apply, and then click OK.
If you are running MSN, the Pop3.log file may be created and stored in:
C:\Program Files\Outlook Express\username\Mail folder
Where username is your MSN Member ID.
For Windows 98, if you are not using MSN, the Pop3.log file is created and stored in:
C:\Windows\Application Data\Microsoft\Outlook Express\Mail folder
For Windows 2000, the Pop3.log file is created and stored in:
Documents and Settings\Username\Local Settings\Application Data\Identities\User id\Microsoft\Outlook Express
For Windows NT, the Pop3.log file is created and stored in:
%Winnt%\Profiles\Username\Application Data\Microsoft\Outlook Express\Mail folder
For Windows NT 4.0 is Pop3.log file is created and stored in:
%Winnt%\Profiles\username\Application Data\Identities\User id\Microsoft\Outlook Express
For more information about interpreting the Pop3.log file, click the article number below to view the article in the Microsoft Knowledge Base:
155515 How to Enable and Interpret the Pop3.log File
Additional query words: msnet msnetwork microsoft-net m.s.n. outexw95
Keywords: kbhowto KB176548
