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Knowledge Base

XCLN: 16-bit Exchange Client Startup Problem

Article ID: 175310

Article Last Modified on 10/28/2006

APPLIES TO

Microsoft Exchange Client 5.5

This article was previously published under Q175310

SYMPTOMS

When starting 16-bit Exchange Client for Windows 3.x, the user may get the following error message:

The MAPI spooler could not be started. Close and restart all mail-enabled
applications. MAPI 1.0[000004c7]

WORKAROUND

Modify the [Exchange Provider] section of the Exchng.ini file located in the Windows directory to move the protocol in use to the first in the order. For example, if TCP/IP is being used, list ncacn_ip_tcp first for RPC binding.

For more information about general troubleshooting of the above error due to memory issues, please see the following article in the Microsoft Knowledge Base:

162670 16-Bit Exchange Client Memory Issue

Keywords: kbprb kbusage KB175310

Microsoft KB Archive/175310

XCLN: 16-bit Exchange Client Startup Problem

SYMPTOMS

WORKAROUND