Article ID: 172062
Article Last Modified on 6/28/2004
APPLIES TO
- Microsoft SNA Server 3.0 Service Pack 4
- Microsoft SNA Server 4.0
This article was previously published under Q172062
SYMPTOMS
During the startup process of the Host Account Cache (SNADATABASE), this service will stop, restart, and then log the following informational events in the application log of the Event Viewer.
CAUSE
The Master database (MDB) is not storing the name(s) of the primary domain controller (PDC) correctly during initialization. Because this information is not stored correctly, when the Host Account Cache checks to see if the PDC name has changed (as it periodically does), it incorrectly concludes that it has, and therefore it shuts down and then restarts its service.
STATUS
Microsoft has confirmed this to be a problem in SNA Server versions 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Keywords: kbbug kbfix kbnetwork KB172062
