Article ID: 171858
Article Last Modified on 1/20/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q171858
SYMPTOMS
When you attempt to save an HTML file from Microsoft Word 97 for Windows to a Novell NetWare server or to an operating system that either does not use long file names or is set to use only 8.3 file names (file names with eight characters and a three letter extension), you will receive the following error message:
CAUSE
By default, Microsoft Word uses an .html file name extension for HTML- formatted documents. If the server does not have OS/2 or long file name space support installed, you will receive this error message.
WORKAROUND
Before clicking OK to save the file, delete the "l" from the ".html" file name extension (that is, change ".html" to ".htm"). Files with an .htm extension are still recognized as HTML files and can be saved to the server successfully.
MORE INFORMATION
By default, Novell NetWare servers support MS-DOS file names only. Support for long file names is optional and can be added by an administrator.
NetWare is manufactured by Novell, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
For information about how to contact Novell, please see the following article in the Microsoft Knowledge Base:
60781 Hardware and Software Third-Party Vendor Contact List, L-P
Additional query words: OS/2 LONG_NAMES 3.11 3.12 4.10 4.1 4.11 IntraNetWare Banyan Vines
Keywords: kbprb KB171858
