Microsoft KB Archive/171463

Knowledge Base

XL97: "Features Not Supported" Error Message Saving Workbook

Article ID: 171463

Article Last Modified on 10/20/2000

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APPLIES TO

• Microsoft Excel 97 Standard Edition

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This article was previously published under Q171463

SYMPTOMS

When you open a workbook that was created in an earlier version of Microsoft Excel, and then save the workbook, the following error message appears:

This workbook contains features that are not supported by the file format you selected. To avoid the possible loss of formatting or information, be sure to save a copy in the most recent Microsoft Excel Workbook format.

When you click OK, the file is saved.

NOTE: This message occurs even if you don't make any changes in the file.

CAUSE

This problem occurs when you do the following:

• You open a file that was created in an earlier version of Microsoft Excel. -and-
  

• The workbook contains a chart with a chart area formatted with a pattern instead of a solid color. -and-
  

• You save the workbook in the Microsoft Excel 5.0/95 Workbook (*.xls) format.

RESOLUTION

To correct this problem, install Microsoft Excel 97 Service Release 1 (SR-1).

STATUS

Microsoft has confirmed this to be a problem in Microsoft Excel 97 for Windows. This problem was corrected in Microsoft Excel SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

172475 How to Obtain and Install MS Office 97 SR-1

Additional query words: XL97 sr1

Keywords: kberrmsg kbbug kbfix kbchart KB171463

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