Article ID: 169451
Article Last Modified on 8/17/2005
APPLIES TO
- Microsoft Publisher 97 Standard Edition
This article was previously published under Q169451
SYMPTOMS
When you run the Setup program from the Microsoft Publisher 97 compact disc that ships with the Microsoft Office 97 Value Added Reseller (VAR) Edition Starter Kit, Setup prompts you for a ten-digit CD-Key. However, the Microsoft Office 97 VAR Edition Starter kit uses an eleven-digit CD-Key.
CAUSE
The Microsoft Office VAR Edition Starter Kit includes a retail version of the Publisher 97 compact disc. Unlike the Microsoft Office 97 programs, which require an eleven-digit key, Microsoft Publisher 97 requires a ten-digit key.
RESOLUTION
When Setup prompts you for the CD-Key, enter the last ten digits of your eleven-digit CD-Key.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft Office 97 VAR Edition Starter Kit.
MORE INFORMATION
The Microsoft Office VAR Edition Starter Kit is a bundle of several Microsoft products, including Microsoft Publisher 97.
Additional query words: 97 pub97 pub4 w_mspub invalid cd-key too long doesn't fit eleven ten
Keywords: kbsetup kbprb KB169451
