Article ID: 168138
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q168138
SYMPTOMS
This problem occurs with Non-MIME inbound SMTP mail messages using the Japanese Industry Standard (JIS) character set. The mail messages may not be readable in the Japanese Exchange Client if the Exchange Server computer with the Internet Mail Connector (IMC) is the English version.
WORKAROUND
This workaround assumes that unreadable mail messages are from the domain JP. However, the following steps can be applied to any domains that send non-MIME outbound SMTP mail using JIS character set.
- Click the Internet Mail tab in the IMC.
- Click the E-Mail Domain to create a new entry.
- Specify JP as the E-Mail Domain.
- Set JIS for Non-MIME Character Set Translation.
MORE INFORMATION
For additional information on how Microsoft Exchange Server can support Microsoft Exchange clients running on different language operating systems, please see the following article in the Microsoft Knowledge Base:
151701 How to Manually Add Code Pages for Mixed Languages
Additional query words: kbjapan
Keywords: kbsetup KB168138
