Article ID: 167623
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Word 95 Standard Edition
- Microsoft Word 95a
- Microsoft Word 97 Standard Edition
This article was previously published under Q167623
SYMPTOMS
If you save a file with a file name that contains extended characters, you may receive the following error message:
This problem occurs when all of the following conditions are true:
- You are saving the file to another Windows 95 computer over a network. (The problem does not occur if you are saving to an NT server.)
-and-
- You are using a non-English language version of Word and you are using the U.S. code page.
-and-
- The name you are giving the file contains extended characters.
CAUSE
The extended characters you are typing in the file name is not supported by the U.S. code page.
WORKAROUND
To resolve this problem, use one of the following workarounds:
- Save the file to the local hard disk drive and then copy it to the server.
-or-
- Give the file a name that does not contain extended characters.
-or-
- Change the code page to match the country settings your are using.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
MORE INFORMATION
The most common extended characters that cause this problem are listed in the following table.
Character Keystroke to get the character
------------------------------------------------
"a" accent grave ALT+0224
"a" accent acute ALT+0225
"o" accent grave ALT+0242
Dieresis "i" ALT+0239
Tilde "n" ALT+0241
Derisis "y" ALT+0255
Microsoft Word cannot open files with extended characters in the file name across a network on systems running Windows 95 or 98. \**
REFERENCES
For more information about code pages, please see the following articles in the Microsoft Knowledge Base:
163813 WD97: International Characters Incorrectly Mapped
159471 How to install the Far East support files to use in Word 97
159418 WD97: Some Printers Won't Print Unicode Characters
163393 "Cant Save File" After Changing Regional/Keyboard Setting
150620 Error Message Changing the Default Language
134599 Cannot Access Shared Folder with Extended Characters in Name
136510 Unexpected Behavior with ALT+<num> Key Combinations in Notepad
131702 Cannot Delete Files or Folders with Extended Characters
For more information about non-English language support, click the Office Assistant, type " foreign language," click Search, and then click "What's new in multilingual support?"
NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:
120802 Office: How to Add/Remove a Single Office Program or Component
Additional query words: codepage
Keywords: kbbug kbnetwork kbnofix kbusage KB167623
