Article ID: 167246
Article Last Modified on 2/27/2007
APPLIES TO
- Microsoft Exchange Client 5.5
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q167246
SYMPTOMS
After you install DCOM95 that ships with Visual C++ 5.0, Visual Basic 5.0, and Visual Studio 97, Microsoft Outlook (and Microsoft Exchange) stop with the following message when exiting:
MORE INFORMATION
DCOM stands for Distributed Component Object Model. It is essentially a new OLE. It replaces all of your old OLE files. It can be removed under the Add/Remove Programs in Control Panel. This will fix the problem.
This problem has only been seen to occur with MSFAX installed.
For more information about correcting this problem in Outlook 97, please see the following article in the Microsoft Knowledge Base:
175314 OL97: Outlook Caused an Invalid Page Fault in AWFXCG32.DLL
RESOLUTION
To resolve this problem, get the latest version of DCOM.
STATUS
Microsoft has confirmed this to be a problem in version 4.0 of Microsoft Exchange. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Keywords: kbbug kbusage KB167246