Article ID: 166742
Article Last Modified on 8/17/2005
APPLIES TO
- Microsoft Word 6.0 Standard Edition
- Microsoft Word 6.0a
- Microsoft Word 6.0c
- Microsoft Word 95 Standard Edition
- Microsoft Word 95a
This article was previously published under Q166742
SYMPTOMS
When you open a mail merge main document, the file is no longer a mail merge main document.
This problem occurs when the following are true:
- Your mail merge main document is attached to a Microsoft Access data source. -and-
- You save your mail merge main document in Rich Text Format (*.rtf).
NOTE: This problem occurs when you attach your data source by either DDE or ODBC.
WORKAROUND
Reset your document as a mail merge main document by clicking Mail Merge on the Tools Menu. Reset the type of document (Step #1 - Main Document) and reattach your Microsoft Access data source (Step #2 - Data Source) to your mail merge main document.
NOTE: You may want to save your mail merge main document in Word format to prevent this problem from recurring.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
MORE INFORMATION
For additional information, please see the following articles in the Microsoft Knowledge Base:
Keywords: kbbug kbinterop kbmerge kbusage KB166742
