Article ID: 166524
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q166524
SYMPTOMS
When performing an offline defragmentation on one of the Microsoft Exchange Server database files (Priv.edb, Pub.edb, or Dir.edb) using Edbutil.exe, the process terminates with the following error message:
CAUSE
Edbutil stops when it encounters a duplicate key on Mailboxes, Message Tombstones, and Folder Tombstones.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: crash hang JET error db
Keywords: kbhotfixserver kbqfe kbbug kbfix KB166524
