Article ID: 166346
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
This article was previously published under Q166346
SYMPTOMS
When you attempt to start any of the versions of Internet Explorer listed at the beginning of this article after upgrading from a previous version of Internet Explorer, the following error message may be displayed:
CAUSE
This problem is known to occur when the following conditions are true:
- Your computer is configured as a dual-boot system (that is, it is configured to run both Windows 95 and Windows NT).
-and-
- You installed your previous version of Internet Explorer in both Windows 95 and Windows NT.
If you upgrade one installation of Internet Explorer, but not the other, the error message is displayed when you attempt to start the installation of Internet Explorer that you did not upgrade.
Note that this problem occurs only when your previous versions of Internet Explorer for Windows 95 and Internet Explorer for Windows NT were installed in the same folder.
When you install Internet Explorer, both the Internet Explorer for Windows 95 and Internet Explorer for Windows NT files are updated. However, only the registry and files associated with the operating system that is currently running are updated. Because the registry and files associated with the other operating system are not updated, Internet Explorer does not run properly when you start that operating system.
RESOLUTION
To resolve this problem, upgrade both installations of Internet Explorer.
Additional query words: 3.00 ie3 ie30 ie301 ie302
Keywords: kberrmsg kbenv KB166346
