Article ID: 166158
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q166158
SYMPTOMS
If Spoolss.exe is under stress, you may receive an Access Violation in the function RemoveIniPortFromIniJob. The following information may be found in the Drwtsn32.log file:
State Dump for Thread Id 0xdd
eax=00000001 ebx=00000000 ecx=01db57b0 edx=00b90548 esi=01de8ce0
edi=01deb180
eip=5009256e esp=06dbfd60 ebp=06dbfd70 iopl=0 nv up ei ng nz ac po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000296
function: RemoveIniPortFromIniJob
5009254f 56 push esi
50092550 ff7630 push dword ptr [esi+0x30]ds:02cf76e6=????????
50092553 e886460000 call SetPrinterChange (50096bde)
50092558 8b4610 mov eax,[esi+0x10] ds:02cf76e6=????????
5009255b f6c408 test ah,0x8
5009255e 7408 jz RemoveIniPortFromIniJob+0x5e (50092568)
50092560 25fffbefff and eax,0xffeffbff
50092565 894610 mov [esi+0x10],eax ds:02cf76e6=????????
50092568 56 push esi
50092569 e8f58cffff call DeleteJobCheck (5008b263)
5009256e 83bf8000000000 cmp dword ptr [edi+0x80],0x0
ds:01deb200=???????? Fault occurs here ^
50092575 7511 jnz RemoveIniPortFromIniJob+0x7e (50092588)
50092577 8bbf84000000 mov edi,[edi+0x84] ds:01deb204=????????
5009257d 85ff test edi,edi
5009257f 7407 jz RemoveIniPortFromIniJob+0x7e (50092588)
50092581 57 push edi
50092582 ff1510120850 ds:50081210=77f02f0f
call dword ptr [_imp__SetEvent (50081210)]
50092588 5f pop edi
50092589 5e pop esi
5009258a c9 leave
5009258b c20800 ret 0x8
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4
Function Name
06dbfd70 500928a9 01de8ce0 00b942b8 00000000 00000000
localspl!RemoveIniPortFromIniJob (FPO: Non-FPO [2,3,2])
06dbffb8 77f04f3f 00000001 00000000 00000000 00b942b8 l
ocalspl!PortThread (FPO: Non-FPO [1,140,3])
06dbffec 00000000 00000000 00000000 00000000 00000000
kernel32!BaseThreadStart (FPO: Non-FPO [2,8,3])
00000000 00000000 00000000 00000000 00000000 00000000
spoolss!<nosymbols>
CAUSE
This problem occurs because the reference count for the number of jobs in the spool is incorrect.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: prodnt drwatson
Keywords: kbbug kbprint KB166158
