Article ID: 166033
Article Last Modified on 8/9/1999
APPLIES TO
- Microsoft IntelliPoint 2.0
This article was previously published under Q166033
SYMPTOMS
After you install the IntelliPoint software version 2.0, the custom pointers included in the EasyBall software may no longer be available.
CAUSE
This behavior can occur when you install the IntelliPoint software in a folder other than the default folder suggested by the IntelliPoint Setup program.
RESOLUTION
To resolve this issue, uninstall the IntelliPoint software, and then reinstall the IntelliPoint software in the default folder suggested by the IntelliPoint Setup program. For information about uninstalling the IntelliPoint software, see the following article in the Microsoft Knowledge Base:
166004 No Uninstall Option in IntelliPoint Setup Program
Additional query words: intelli point easy ball pointerland mouse
Keywords: kbenv kbsetup KB166033