Microsoft KB Archive/165711

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Repair Disk Utility Cannot Save All Configuration Files

Article ID: 165711

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition



This article was previously published under Q165711

SYMPTOMS

The Repair Disk Utility may return the following errors:

Repair Disk Utility could not save all configuration files when using the Update Repair Info option.

-or-

When you run RDISK with the -s parameter, no errors are displayed on the computer screen or entered into the event log. The Create Emergency Repair Disk option is not displayed, and the progress bar may be updated much faster than normal, (For example, in two seconds instead of one minute).

CAUSE

Possible causes of these errors include:

  • Insufficient access permissions to the %SystemRoot%\repair directory (you should have at least change permission: read, write, change, delete).
  • The file %SystemRoot%\Profiles\Default User\Ntuser.dat is inaccessible.
  • The drive containing the directory %SystemRoot%\repair lacks free space to hold the configuration files.



Additional query words: diskette fail nothing doesn't work disappear unexpected inconsistent unusual stop

Keywords: kbenv kberrmsg kbprb kbsetup KB165711