Article ID: 165485
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q165485
SYMPTOMS
After the Microsoft Mail Connector Interchange (MSMI) has been started, the following events may be repeated continuously in the event log, and messages are not transferred through the Microsoft Mail Connector.
Event 2335 Source MSExchangeMSMI
Type Information Category Session Data
MS Mail Connector Interchange has established an MTA session for
downloading messages from the Exchange server.
Event 2380 Source MSExchangeMSMI
Type Error Category Session Error
A memory access violation has occurred that prevents further processing
of a message. The access violation that occurred is an attempt to read
from 0x4. Please refer to the immediately following event(s) logged by
MS Mail Connector Interchange for more information on the message that
could not be processed.
Another symptom may be failure during installation of the MSMail Connector. The following error:
may be followed by:
CAUSE
The MSMI requires a value in the PRMD (Private Resource Management Domain) field to operate correctly. If the X.400 Site Addressing value has a blank PRMD, the above symptoms will occur.
WORKAROUND
To work around this problem:
- Set a "dummy" value in the PRMD field for the X.400 Site Addressing.
- Even with a PRMD value set in the Site Addressing field, users need not have a PRMD defined in their X.400 Proxy. Modify the X.400 proxy addresses either manually or by using the Directory Import/Export program.
For more information on using Directory Import/Export, please see the following Microsoft Knowledge Base article:
155414 XADM: Bulk Import/Export FAQ
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0 and 5.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Keywords: kbbug kbusage KB165485
