Article ID: 164161
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q164161
SYMPTOMS
When you run NTBACKUP on a computer running Microsoft Exchange Server, NTBACKUP may fail and display the following error:
CAUSE
NTBACKUP failed to retrieve a message from Edbbcli.dll for the "additional data."
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: NT Backup
Keywords: kbbug KB164161