Article ID: 163595
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q163595
SUMMARY
After you install the Simple Network Management Protocol (SNMP) service on your Windows NT 4.0 Service Pack 2 or later computer you may receive the following error message:
Event Viewer on your Windows NT computer may also log one or more of the following event messages:
-or-
NOTE: If you receive these error messages, the Network Segment counter may not be displayed in Performance Monitor.
CAUSE
The files you install with the SNMP service are from the original Windows NT installation media and are older than the files supplied with the service pack.
RESOLUTION
To resolve this issue, you will need to reapply the latest Windows NT service pack to update all the files.
For additional information, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: 139815
TITLE : Windows NT Service Packs and OEM drivers
MORE INFORMATION
Compaq's Insight Manager is one application that requires the SNMP service to be installed and working correctly. Please use the following installation order when working with a computer that is using Insight Manager:
- Install all required services including SNMP.
- Before rebooting apply the latest Windows NT Service Pack.
- Before rebooting apply the appropriate SSD from Compaq.
- Reboot.
- Install Insight Manager from Compaq.
Insight Manager is manufactured by Compaq Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: entrypoint network segment perfmon
Keywords: kbnetwork KB163595