Article ID: 163196
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q163196
SYMPTOMS
When you use the Windows NT 4.0 version of the Ping utility (Ping.exe) to test IP communication to a network resource, the networked computer or other device may experience symptoms including one or more of the following:
- The system may hang.
- A Panic error may be displayed.
- Other errors may occur.
CAUSE
Under some circumstances it is possible for the Windows NT Ping utility to send an IP packet which is interpreted as an invalid IP datagram.
RESOLUTION
Obtain the hotfix referenced below.
MORE INFORMATION
Computers running Windows NT, Windows 95, or Windows for Workgroups do not experience these problems, but they may occur on other systems such as Unix hosts, Macintosh computers, or network printers.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
For information on the updated version of Ping.exe for Windows 95, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: 162542
TITLE : New Ping Tool Prevents Hanging Other TCP/IP Stacks
Additional query words: 95 prodnt crash ping of death
Keywords: kbbug kbnetwork KB163196
