Article ID: 163189
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q163189
SYMPTOMS
If you print a shaded table containing text to a Windows NT 4.0 print server, the text may be printed incorrectly or may not print at all if the Windows NT 4.0 print server is not updated with the Windows NT 4.0 Service Pack 2.
CAUSE
This problem occurs when a new write time has been detected for the font. This write time is incorrectly changed when daylight savings changes. If a new write time is detected, the font won't be used.
STATUS
This problem was corrected in the Windows NT 4.0 U.S. Service Pack
For more information on obtaining and installing the Microsoft Windows NT 4.0 Service Pack 2, please see the following article in the Microsoft Knowledge Base:
152734 How To Obtain Windows NT Version 4.0 U.S. Service Pack
MORE INFORMATION
If you are unable to obtain the Windows NT Version 4.0 U.S. Service Pack, one of the following workarounds may allow you to print the document correctly.
Method 1
Enable the "Use printer metrics to lay out document" check box by following these steps:
- In Word, on the Tools menu, click Options.
- Click the Compatibility tab.
- Click the "Use printer metrics to lay out document" check box to select it.
Method 2
Turn of metafile spooling in the printer properties by following these steps:
- On the Windows taskbar, click Start, point to Settings, and click Printers.
- Right-click the printer you want to print to, and click Properties.
- Click the General tab.
- Click the Print Processor button.
- Change the spool data format from EMF to RAW.
Keywords: kbprint kbtable kbualink97 KB163189
