Microsoft KB Archive/162685
Article ID: 162685
Article Last Modified on 8/17/2005
- Microsoft Team Manager 1.0 Standard Edition
This article was previously published under Q162685
If you have a cc:Mail password of four characters and you login to your cc:Mail post office, you get the following error:
A new login dialog appears (gray background instead of white), you enter your information again, and the following error appears:
If you click Details, a message similar to the following appears:
A cc:Mail postoffice password length of four characters causes Team Manager and Team Manager for team members to stop responding after accepting the password or after attempting to authenticate a name from the cc:Mail address book.
This problem occurs with any 16-bit cc:Mail client such as cc:Mail 2.x, cc:Mobile 2.x and cc:Mail 6.0.
Change your cc:Mail password to between one and ten characters, but not four characters. You can do this from within cc:Mail by doing the following:
- On the Tools menu, Click User Setup.
- Click the Password Preference icon.
- Enter your old password and then enter a new password that is not four characters in length.
- Enter the new password in the the New Password Again field. Click OK.
Microsoft has confirmed this to be a problem in Microsoft Team Manager 97. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Keywords: kberrmsg KB162685