Article ID: 161632
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q161632
SYMPTOMS
In the Journal options, one or more of your contacts may not be displayed in the For These Contacts list. As a result, you cannot set your contact to have items automatically recorded in the Journal.
CAUSE
The contacts are not in the Contacts folder in your primary mail delivery folder.
RESOLUTION
You can make contacts available in your Journal options by adding them to the Contacts folder under your primary delivery folder. For example, if you set your mail delivery to your Personal Folders Inbox, use the Contacts folder under your Personal Folders. If you set your mail delivery to your Mailbox Folder Inbox, use the Contacts Folder under your Mailbox Folder.
MORE INFORMATION
You can automatically record e-mail messages, meetings, and tasks for specific contacts in your Journal. Under the Journal options, only the contacts from your default e-mail delivery folder appear in the For These Contacts list.
Set Automatic Journal Recording for a Contact
To set automatic journal recording for a contact, follow these steps:
- On the Tools menu, click Options, and then click the Journal tab.
- Under "Automatically record these items," click to select the items that you want automatically recorded in the Journal.
- Under For These Contacts, click to select the contacts for whom you want selected items to be automatically recorded in the Journal.
Outlook will now automatically record all items for the selected contacts in your active Journal.
REFERENCES
For more information about setting automatic recording of journal items for a contact, search for "journal," and then select the "Automatically record items for contacts in Journal" topic, using the Microsoft Outlook Help Find tab.
Keywords: kbprb KB161632
