Microsoft KB Archive/161405

Black Screen or Green Vertical Lines with ATI Card

Q161405

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The information in this article applies to:

• DreamWorks Interactive, The Neverhood, version 1.0
• DreamWorks Interactive, Scholastic's Goosebumps Series: Escape from Horrorland, version 1.0
• Microsoft Deadly Tide for Windows 1.0
• Microsoft Flight Simulator for Windows 95
• Microsoft Monster Truck Madness, version 1.0
• Microsoft GEX, version 1.0
• Microsoft Golf for Windows, version 3.0
• Microsoft Hellbender for Windows, version 1.0
• Microsoft NBA Full Court Press for Windows, version 1.0
• Microsoft Soccer, version 1.0

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SYMPTOMS

After you run Setup for one of the programs listed above, your screen may be black, or you may see green lines running across the screen.

CAUSE

This problem can occur if you have an ATI Graphics Pro Mach 64 PCI video card.

RESOLUTION

To resolve this problem, you need to change your video settings. To change the settings, do the following:

1. Boot Windows into Safe Mode:
   
   
   1. Restart the computer.
   2. Press the F5 key on the keyboard when 'Starting Windows '95...' appears on the screen.
2. Switch the display adapter to VGA:
   
   
   1. In Windows, click the Start button, point to Settings, and then click Control Panel.
   2. Double-click Display.
   3. Click the Settings tab.
   4. Click the Change Display Type button.
   5. Click the Change button to change the Adapter Type.
   6. Select Show All Devices.
   7. For Manufacturer, click Standard Display Types.
   8. From the list of models, select VGA.
   9. Click OK twice, and click Yes to restart Windows.
3. Switch the display adapter to ATI Mach 64 PCI (DirectDraw) or to ATI 3D Expression PCI (Mach 64):
   
   
   1. After the computer restarts, click the Start button, point to Settings, and click Control Panel.
   2. Double-click the Display icon.
   3. Click the Settings tab.
   4. Click Change Display Type.
   5. Click Change to change the Adapter Type.
   6. Select Show All Devices.
   7. For Manufacturer, select ATI Tech Enhanced.
   8. From the list of models, select ATI Mach 64 PCI (DirectDraw) or ATI 3D Expression PCI (Mach 64).
   9. Click OK twice, then click Yes to restart Windows.
4. Start the program.

MORE INFORMATION

This issue does not occur with the version of the ATI video driver that is included with Microsoft Windows 98.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 1.00 3.00 setup hang black screen video directx direct-x dream works game gex hellbender flight simulator flightsim NBA deadly tide full court press golf soccer fs5 mtm monster truck madness fs6 fs95 kbdw dreamworks dwi never hood goose bumps

Keywords : kb3rdparty kbdisplay kbenv kbimu
Issue type : kbprb
Technology : kbHomeProdSearch kbGamesSearch kbFlightSimSearch kbGolfSearch kbZNotKeyword2 kbMonsterTMSearch kbGEX kbMonsterTM kbZNotKeyword3 kbHellBender kbSoccer kbDIGoosebumpEscape kbDINeverhood kbDeadlyTide kbNBAFullCourtPress kbGolf300

Last Reviewed: April 30, 1999 © 2001 Microsoft Corporation. All rights reserved. Terms of Use.