Article ID: 160979
Article Last Modified on 11/26/2003
APPLIES TO
- Microsoft SNA Server 2.0
- Microsoft SNA Server 2.1
- Microsoft SNA Server 3.0
- Microsoft SNA Server 2.11 Service Pack 1
This article was previously published under Q160979
SYMPTOMS
Various terminal types are supported by the TN3270/e Service. However, if the emulator requests a 3270 model 3, 4, or 5, the screen may appear to be truncated or missing characters.
CAUSE
The TN3270 Server does not format SSCP data correctly for models 3, 4, and 5; it has the following three problems:
- For models 3, 4, and 5 the TN3270 Server should never send the ERASE- WRITE command. Instead, it should send the ERASE-WRITE-ALTERNATE command.
- The TN3270 Server has an array containing the 3270 screen addresses. Unfortunately, this array is not large enough for model 3 and model 4 screens.
- There should be a different array for model 5 screens.
RESOLUTION
The TN3270 Server's handling of models 3, 4, and 5 was incorrect. The TN3270 Server now formats these screens correctly. To resolve this problem, obtain the hotfix mentioned below.
STATUS
Microsoft has confirmed this to be a problem in SNA Server versions 2.0, 2.1, 2.11, and 2.11 Service Pack 1. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K
Additional query words: prodsna
Keywords: kbnetwork KB160979
