Article ID: 160894
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q160894
SYMPTOMS
Incoming fax jobs are received and routed successfully (Printer-InBox- Archive) to the intended output device, but the job never appears in the printer queue. Event Viewer may also show successful routing for the incoming job.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Windows NT version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: prodnt fax job arrive inbound que
Keywords: kbprint KB160894
