Article ID: 160495
Article Last Modified on 2/26/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q160495
SYMPTOMS
When you install Windows, start Windows from the hard disk, or start Windows from the three Setup floppy disks during a repair process, you may receive one of the following error messages:
-or-
CAUSE
This behavior can occur when one or more of the following conditions exist:
- There is a damaged device driver file on the hard disk.
- There is a damaged device driver file on one of the three Setup floppy disks.
RESOLUTION
To resolve this issue, use the appropriate method:
Floppy Disks
Create a new set of Windows Setup floppy disks by using the WINNT32 /OX command in Windows or the WINNT /OX command in MS-DOS. The Winnt32.exe and Winnt.exe files are located in the I386 on the Windows CD-ROM.
Hard Disk
Use the Emergency Repair Disk to replace the missing or damaged driver file on the NTFS partition by following the procedure outlined in the following Microsoft Knowledge Base article:
ARTICLE-ID: 164471
TITLE : Replacing System Files Using a Modified Emergency Repair Disk
Additional query words: blue screen c000026c c0000221 ntsetup
Keywords: kberrmsg kbfaq kbsetup KB160495
