Article ID: 159109
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q159109
SYMPTOMS
NEC has a power switch service that calls ExitWindowsEx to shut down and power off computers. This service worked both before and after logging on to Windows NT 3.51, but fails before logging on to Windows NT 4.0
NT4.0 NT 3.51 After Logon: WORKS WORKS After Logon when workstation is locked: FAILS WORKS Before Logon: FAILS WORKS
Steps to Reproduce This Problem
- Log on to the system.
- Press CTRL+ALT+DEL.
- Click Lock Workstation.
- Press CTRL+ALT+DEL (to get the lock dialog box).
- Press the power switch.
This causes a power switch interrupt. The NEC power switch driver catches the interrupt and calls the power switch service. NEC power switch service calls ExitWindowsEx.
- The machine does not shut down. The system is generally unusable.
CAUSE
The lock workstation routine does not process the WLX_SAS,WLX_SAS_TYPE_USER_LOGOFF message.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: prodnt security
Keywords: kbhardware KB159109