Article ID: 158211
Article Last Modified on 11/19/2003
APPLIES TO
- Microsoft SNA Server 2.1
- Microsoft SNA Server 3.0
- Microsoft SNA Server 2.11 Service Pack 1
This article was previously published under Q158211
SYMPTOMS
An SNA Server connection changes from Active to Inactive status and cannot be reactivated. This causes all users who are using this connection to lose their sessions. The following events are logged in the Microsoft Windows NT Application Event Log (in the following order):
The following events may also be logged, following the 579 and 699 errors:
NOTE: This problem occurs more frequently when you connect over the SNA Server NetWare IPX/SPX client interface.
CAUSE
If the SNA Server receives notification that an SNA client LAN session has ended, at the same time when a message is being sent to an SNA Server link service, an internal SNA Server addressing problem occurs, causing the underlying link service to fail.
STATUS
Microsoft has confirmed this to be a problem in Microsoft SNA Server versions 2.1, 2.11, and 2.11 Service Pack 1. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: sp1 prodsna
Keywords: kbbug kbfix kbnetwork KB158211
