Article ID: 157178
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q157178
SYMPTOMS
If the Software Scan Interval is set to something less than the Hardware Scan Interval, hardware inventory will never be performed. Every time software inventory is performed, both the LastSoftwareScan and LastHardwareScan times are updated, even when hardware inventory is not performed.
CAUSE
Software inventory depends on knowing what hard disk drives are present on the system. The hardware inventory normally provides this information. If it is not time to do a full hardware inventory, then only the hard disk drive's test portion of the hardware inventory is performed. However, because this section of the hardware inventory is performed, the LastHardwareScan time is updated. Because this time is updated every time software inventory is performed, enough time never elapses for the full hardware inventory to be done.
WORKAROUND
To work around this problem, set the HardwareScanInterval to the same or smaller interval as the SoftwareScanInterval; for example, perform hardware inventory as frequently as (or more frequently than) software inventory is performed.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server version 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: prodsms agent wfw win95 msdos win31 smsls
Keywords: kbinventory kbnetwork KB157178
