Error Message: This Printer Could Not Be Upgraded |
Q154903
The information in this article applies to:
- Microsoft Windows 95
SYMPTOMS
When you try to install a network printer during Windows 95 Setup using the Msbatch.inf file, you may receive the following error message:
This printer could not be upgraded. Please reinstall the printer from the printers folder.
CAUSE
The Msbatch.inf file is configured to install a network printer, but you are not connected to the network for one of the following reasons:
- The network is not configured properly.
- You did not log on to the network during the Setup process.
- You were not prompted to log on to the network during the Setup process.
RESOLUTION
To install a network printer after you receive the error message listed above, follow these steps:
- Close the error message window, and then continue with Windows 95 Setup.
- When Windows 95 Setup is finished, make sure that the network is configured properly, and that you are logged on to the network.
- Click the Start button, point to Settings, and then click Printers.
- Double-click Add New Printer, and then follow the instructions on the screen.
If you do not receive a prompt to log on to the network, see the following article in the Microsoft Knowledge Base:
Q141858 No Windows or Network Logon Dialog Box at Startup
Keywords : win95
Issue type :
Technology : kbWin95search kbWin95
Last Reviewed: December 15, 2000 |
