Article ID: 154322
Article Last Modified on 10/26/2007
APPLIES TO
- Microsoft Windows NT 3.51 Service Pack 4
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q154322
SYMPTOMS
When you print to a Microsoft Windows NT TCP/IP LPR printer using a generic/text-only driver, the first line of print output is missing.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows NT version 3.51 Service Pack 4 and later and Microsoft Windows NT 4.0. This problem was corrected in the latest US Service Pack for Windows NT version 4.0. For information on obtaining this update, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
This driver is also available in the latest Windows NT 4.0 Driver Library and can be obtained from online services. For more information on obtaining this update, please see the following Microsoft Knowledge Base article:
142643Windows NT 4.0 Driver Library
WORKAROUND
You can use an alternative printer driver, instead of the generic/text-only driver.
MORE INFORMATION
For information about this issue, query in the Knowledge Base for the following article:
142686First Line of Print Job Lost When Printing Using Lpdsvc
Additional query words: 3.51 prodnt LPD
Keywords: kbproductlink kbnetwork KB154322
