Microsoft KB Archive/153699

Knowledge Base

XFOR: The character set files could not be found.

Article ID: 153699

Article Last Modified on 10/28/2006

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APPLIES TO

• Microsoft Exchange Server 4.0 Standard Edition
• Microsoft Exchange Server 5.0 Standard Edition
• Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q153699

SUMMARY

When getting properties on the IMC, Administrator reports the following three errors:

The character set files could not be found. Current settings will be shown.

The MIME character set that is currently configured is shown, but is no longer available. Check the character sets to ensure that they have been installed correctly.

The non-MIME character set that is currently configured is shown, but is no longer available. Check the character sets to ensure that they have been installed correctly.

MORE INFORMATION

1. Verify that a TRN file is available for the MIME and non-MIME character set (that is, ANSI.TRN and ISO88591.TRN by default).
2. Verify the share point for the \Exchsrvr\Connect directory. If the share is missing, re-create it as connect$ share, give the Service Account and Administrators' group full permissions, and give Everyone read permissions.

Keywords: kbusage KB153699

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