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Microsoft KB Archive/153093

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Knowledge Base


XCLN: Error Message: The Set of Folders Could Not Be Opened

Article ID: 153093

Article Last Modified on 8/16/2005



APPLIES TO

  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0



This article was previously published under Q153093

SYMPTOMS

When you launch a Microsoft Exchange client for Windows, you might receive the following errors:

The set of folders could not be opened. You do not have permission to log on.

The command you specified could not be carried out. You do not have permission to log on.

RESOLUTION

Verify that you are logged into a Windows NT domain account that has access permissions to the mailbox specified in the profile.

If you are not logging into a Windows NT domain account that has access to the mailbox, follow these steps:

  1. Open the Control Panel.
  2. Click the Mail and Fax icon.
  3. Click the Show Profiles button.
  4. Select the profile that you are using.
  5. Click properties.
  6. Select Microsoft Exchange Server.
  7. Click properties.
  8. Click the Advanced tab.
  9. Make sure the Use Network Security During Logon option is not checked.

The next time you launch a Microsoft Exchange client for Windows, you will be prompted to enter a user name, domain name, and password. This Windows NT account must have access permissions to the mailbox on the Microsoft Exchange Server.

Keywords: kbusage KB153093