PSS ID Number: 148338
Article Last Modified on 11/8/2001
The information in this article applies to:
- Microsoft Phone 1.0
This article was previously published under Q148338
SYMPTOMS
When you start Windows 95, you may receive the following error message:
CAUSE
Microsoft Voice was running when you shut down your computer last time, and it is configured to run automatically from the Startup group.
RESOLUTION
To resolve this issue, follow these steps:
- Click OK to acknowledge the error message.
- Click the Start button, point to Programs, point to Microsoft Phone, and then click Microsoft Voice.
- Remove the Microsoft Voice shortcut from the Startup group.
For information about how to remove a shortcut from the Start menu, view the "Removing a program from the Start or Programs menu" topic in Windows 95 Help.
MORE INFORMATION
It is not necessary to have a shortcut for Microsoft Voice in the Startup group. Microsoft Voice is designed to load when you start Windows 95 if you left Microsoft Voice running when you last shut down the computer. The error message is generated when a second instance of Microsoft Voice tries to initialize when the first instance has not completed loading.
Additional query words: 1.00
Keywords: KB148338
Technology: _IKkbbogus kbMSHardwareSearch kbPhone
