Article ID: 146929
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q146929
SYMPTOMS
A foreign message transfer agent (MTA), for example, the Olivetti MTA, may be unable to correlate a read receipt (also known as a read notification [RN]) back to the original message. For example, this may occur with a message sent from Microsoft Exchange Server to a foreign MTA by means of a 1984 X.400 Connector.
CAUSE
The read receipt sent by Microsoft Exchange Server does not include the ORName within the reported IPMessageId if this ORName is part of the original message.
WORKAROUND
If the foreign MTA allows it, configure the MTA to not include the ORName in the IPMessageId.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
MORE INFORMATION
According to the CITT's 1984 X series of recommendations (also known as the Red Book), this behavior does not conform to the 1984 X.420 recommendations. Recommendation X.420, p. 192,states that the IPMessageId is made up of the following two components:
ORNameOPTIONAL
PrintableString
Even though the ORName is an optional part in the IPMessageId, it must be included in the read receipt’s reported IPMessageId. The reported IPMessageId must contain the IPMessageId as it was originally sent. Recommendation X.420, 4.2.2.3, Table6.X.420, page 203, concerning components of the interpersonal messaging (IPM) status report user agent protocol data unit (SR-UAPDU), states:
This is the same identifier conveyed in the IM-UAPDU [IP-message user agent protocol data unit] to which the report refers. Exchange does not include the ORName into the reported IPMessageId but only sends back the PrintableString.
For more information about SR-UAPDUs and read receipts, see the following sections of the Red Book:
SR-UAPDU: Rec X.420, 3.3, page 190
Receipt Notification: Rec X.420, 4.2.2.3, page 202
The Olivetti MTA is manufactured by Olivetti, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: Conformance Interoperability
Keywords: kbbug kbfix kbusage KB146929
