Article ID: 143335
Article Last Modified on 11/15/2004
APPLIES TO
- Microsoft Works 4.5 Standard Edition
- Microsoft Works 4.5a
- Microsoft Works 4.0 Standard Edition
- Microsoft Works 4.0a
This article was previously published under Q143335
SYMPTOMS
When you make changes to the communication settings (for example, data bits or parity) in a Works 4.0, 4.0a, 4.5, or 4.5a communications document, some of the changes made are not saved with the file. When you open the file again, the changes may be reset to the last settings for your modem.
CAUSE
This occurs when you make the changes in the Communications area on the Settings menu.
When you make changes to the communications settings by clicking Modems on the Settings menu, the changes are reflected in the modem properties of the selected modem in Windows 95.
These modem settings can be set by another communications program before you start Works. When you open your communications file, you may notice that the settings reflect the last changes made to the modem settings in Windows 95.
RESOLUTION
If you want to set different communications settings within a specific communications file, set up another instance of your modem with the Modems icon in Windows Control Panel. Then, you can make changes to the connection settings and set the communication file in Works to use this modem.
For example, if you want your modem to default to 8 data bits, no parity, and 1 stop bit, but want one particular Works communications file to use connection settings of 7 data bits, even parity, 1 stop bit, follow the three-step procedure, below:
- Set up the modem.
- Click Start, point to Settings, and then click Control Panel.
- Double-click the Modems icon.
- On the General tab in the Modems Properties dialog box, click Add.
- In the Install New Modem wizard, click Don't Detect My Modem, I Will Select It From A List. Click Next.
- Select the Manufacturer and Model for your current modem. Click Next.
- Select the communications port that your current modem is using. Click Next.
- When the message: "Your modem has been set up successfully" appears, click Finish.
- Change the connection settings.
- Select the #2 modem, and then click Properties.
- On the Connection tab, change the Data bits to 7, and parity to Even.
- Click OK.
- In the Modems Properties dialog box, click Close. Close the Control Panel.
- Use the settings in Works.
- Start Works and open a communications document.
- In the Easy Connect dialog box, enter the phone number and/or name for the service you will be calling. Click OK.
- In the Dial dialog box, click Cancel.
- On the Setting menu, click Communication.
- On the Communication tab, select the #2 instance of the modem, and click OK.
- On the File menu, click Save.
- Now if you click Easy Connect on the Phone menu and click OK, you can see in the Dial dialog box that the file is using the second instance of the modem.
- Click Dial to complete your call.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
These settings are saved in the communications file. The second instance of the modem that was selected in the communications document is retained.
NOTE: If you are running another communication program and choose the second instance of the modem, that program will use the connection settings of that modem. If you make changes to the connection settings with that program, the Works communications files that use the second instance of the modem will retain those changes.
Works does not save these settings with the file. The Windows 95 HyperTerminal saves these settings with the properties of the HyperTerminal *.ht file.
Additional query words: 4.00 4.00a 4.50 4.50a w_works com comm
Keywords: kbbug kbenv kbpending KB143335
