Article ID: 142088
Article Last Modified on 8/17/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q142088
SYMPTOMS
Electronic Fax is not available as a merge option.
CAUSE
This problem can occur because of either of the following reasons:
- The fax software is not set up properly.
-or-
- The fax software is not MAPI compliant.
RESOLUTION
Method 1: Add entry to Msmail.ini
If your fax software is MAPI compliant, and you suspect the fax software is not set up properly, use a text editor such as Notepad to modify the [EFAX Transport] section of the Msmail.ini file to include the following statement:
LocalFax=1
If LocalFax is not set to 1, Word will not present Fax as a merge destination.
Method 2: Contact your fax vendor
If your fax software is not MAPI compliant, contact your electronic fax vendor.
Additional query words: winword 8.0 word8 word97 fax efax electronic mail merge print merging faxing mailmerge present option
Keywords: kbmerge kbualink97 kbusage KB142088
