Microsoft KB Archive/140916

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SMS SP1: Fonts are Incorrect in Remote Control to Client

PSS ID Number: Q140916 Article last modified on 01-30-1996

1.10

WINDOWS

The information in this article applies to:
- Microsoft Systems Management Server version 1.10 w/ Service Pack 1

SYMPTOMS

After you upgraded your Systems Management Server version 1.1 client computers to Service Pack 1, when you use Remote Control to access the client, the fonts are incorrect. They are spaced out and cannot be read.

Remote Control works correctly without Service Pack 1 installed.

CAUSE

The GD5434 driver on the client causes the fonts in Remote Control not work when SP1 is installed and the driver is set to more than 16 colors. The standard Windows for Workgroups drivers for SuperVGA work correctly in the higher color modes on this computer.

WORKAROUND

Install the older IDIS_LM.DLL file from version 1.1 (not Service Pack 1).

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbdisplay kbbug1.10.sp1 kbfix1.10sp2 KBSubcategory: smsdisplay Additional reference words: prodsms 1.10 sms ============================================================================= Copyright Microsoft Corporation 1996.