Article ID: 140903
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 95
This article was previously published under Q140903
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
SYMPTOMS
When you use the ping or winipcfg command, you may receive "Fatal exception" or "Fatal IP Error" error messages. Also, the ping command may return the following results:
Pinging 125.50.25.5 with 32 bytes of data:
PING: transmit failed, error code 10043.
PING: transmit failed, error code 10043.
PING: transmit failed, error code 10043.
PING: transmit failed, error code 10043.
CAUSE
Error code 10043 indicates that the TCP/IP stack is not being initialized. This error can occur if you have TCP/IP files with a .386 extension in your Windows folder from the Microsoft Windows for Workgroups 32-bit TCP/IP stack.
NOTE: This can also occur if tcp/ip is not installed.
RESOLUTION
To resolve this issue, rename the following files in the Windows folder. Rename these files to have a different extension, such as an .old extension:
Vdhcp.386
Vip.386
Vnbt.386
Vtcp.386
Vtdi.386
NOTE: Do not delete these files if you are using America Online (AOL). Deleting these files could result in an inability to connect to AOL.
MORE INFORMATION
TCP/IP files with a .386 extension are typically stored in the Windows\System folder. If these files are stored in the Windows folder, they are loaded before the Windows 95 or Windows 98 versions of the files in the Windows\System folder.
The following files with a .386 extension are included with Microsoft TCP/IP for Windows 95 and are stored in the Windows\System folder:
Name Size Date
------------------------------------
Vdhcp.386 27,961 07-11-95 9:50a
Vip.386 62,614 07-11-95 9:50a
Vnbt.386 95,969 07-11-95 9:50a
Vtcp.386 47,377 07-11-95 9:50a
Vtdi.386 5,687 07-11-95 9:50a
Additional query words: Vdhcp Vip Vnbt Vtcp Vtdi 386
Keywords: kberrmsg kbfatalexerr0d kbfatalexerr0e kbprb KB140903
