Article ID: 140072
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Remote 3.2
- Microsoft Mail Client 3.0
- Microsoft Mail Client 3.0
- Microsoft Mail Client 3.2
- Microsoft Mail Client 3.2
- Microsoft Mail Client 3.5
This article was previously published under Q140072
SYMPTOMS
After you upgrade from Microsoft Windows version 3.x to Microsoft Windows 95, the previously installed version 3.x of Mail for Windows or Mail Remote for Windows may not perform properly.
CAUSE
During the Windows 95 upgrade, if Exchange Inbox components are selected for installation, MAPI.DLL is overwritten with a new MAPI.DLL for the Microsoft Windows 95 Exchange client, and MAILSPL.EXE is renamed to MAILSPL.BAK.
NOTE: The MAPI.DLL and MAILSPL.EXE files reside in the \WINDOWS\SYSTEM directory.
RESOLUTION
You can recover using one of the two methods below:
Method 1
- Remove the Exchange Inbox components by opening the Control Panel and selecting Add/Remove Programs then the Windows Setup tab. Clear the Exchange Inbox check box. Click the OK button.
- Restore version 3.x of Mail for Windows or Mail Remote for Windows MAPI.DLL file, and rename the MAILSPL.BAK file to MAILSPL.EXE.
The MAPI.DLL file can be copied from another non-Windows 95 machine's \WINDOWS\SYSTEM subdirectory, or the MAPI.DLL file can be expanded off of version 3.x of Mail for Windows or Mail Remote for Windows installation disks.
Method 2
- Remove the Exchange Inbox components by opening the Control Panel and selecting Add/Remove Programs then the Windows Setup tab. Clear the Exchange Inbox check box. Click the OK button.
- Reinstall version 3.x of Mail for Windows or Mail Remote for Windows into Windows 95 from the original installation disks.
NOTE: For reinstalling Mail Remote, you will need a data disk and the three Microsoft Mail Remote for Windows Setup disks.
- Delete the \WINDOWS\MSMAIL\MSRMT subdirectory.
IMPORTANT: If the mail message file (MMF) has been moved to the \WINDOWS\MSMAIL\MSRMT subdirectory, make sure it is copied to another directory before you delete the subdirectory.
- Reinstall Mail Remote for Windows.
- Set the Port, Script, and other options as necessary.
Additional query words: 3.00 start initialize setup win95x win95
Keywords: KB140072
