Article ID: 139986
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q139986
SYMPTOMS
When you install Windows NT, your IDE CD-ROM drive is not recognized.
CAUSE
This behavior can occur if your IDE CD-ROM drive is connected to the IDE interface on a Creative Labs Sound Blaster sound card and the IDE interface on the sound card is not ATAPI 1.2 compliant.
RESOLUTION
To resolve this problem, follow these steps:
- Connect your CD-ROM drive to an available port on your computer's IDE controller.
NOTE: Your computer's IDE controller and the CD-ROM drive must be ATAPI 1.2 compliant.
- Disable the IDE interface on the Sound Blaster sound card. For information about configuring or disabling your CD-ROM drive or your Sound Blaster sound card, consult your hardware documentation or contact your hardware manufacturer.
MORE INFORMATION
There are a number of different models of Creative Labs Sound Blaster sound cards with different CD-ROM interfaces. If you are uncertain what model of card you have or what type of CD-ROM drive is attached to the sound card, the CD-ROM interface on the sound card is labeled with the CD- ROM drive type it is designed to support.
Sound Blaster sound cards are manufactured by Creative Labs, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: prodnt
Keywords: kbfaq kbhardware kbsetup KB139986
