Article ID: 139384
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Windows 95
- Microsoft Windows 98 Standard Edition
This article was previously published under Q139384
SYMPTOMS
After you upgrade to a Windows version listed in the Applies To banner and you install or try to use a Winsock program, the program may not run, or you may receive the following error message when you try to run the program:
CAUSE
When you install Dial-Up Networking, TCP/IP, or the IPX/SPX-compatible protocol in Windows, Setup renames the existing Winsock.dll file to Winsock.old and installs a new suite of Windows Sockets 1.1 interface files.
Current Winsock programs may not be compatible with the Windows Winsock.dll file due to proprietary services in the program's version of the file.
If the program you try to run is not compatible with the installed version of the Winsock.dll file, you may receive an error message or the program may not run.
RESOLUTION
To resolve this issue, use any one of the following methods:
- Connect to your Internet service provider using Dial-Up Networking. Dial-Up Networking provides support for 16-bit and 32-bit Windows Sockets programs.
For additional information about using Dial-Up Networking, view the "Connecting to a network by using Dial-Up Networking" topic in Windows 95 Help or see the following article in the Microsoft Knowledge Base:ARTICLE-ID: 138789
TITLE : How to Connect to the Internet in Windows 95 - You may be able to use both your current Winsock program and the Windows Winsock programs by following these steps:
- Copy the Winsock.old file from the Windows folder or the Windows\System folder to the folder containing the program's executable file.
- Rename the Winsock.old file in its new folder to Winsock.dll.
- Contact the manufacturer of the Winsock program to inquire about a possible update.
MORE INFORMATION
The following Winsock programs may work if you place their version of the Winsock.dll file in the program's folder:
- Chameleon
- CompuServe Internet Dialer or CompuServe Net Launcher
- FTP Software
- Internet In a Box
- Internet Office
- Mosaic In a Box
- NetCom Net Cruiser
- Pipeline
- Spry Air Series
- Trumpet
Additional query words: 98 rna ras w95cn
Keywords: kb3rdparty kbapi kbappcompatibility kbdialup kberrmsg kbnetwork kbprb kbwinsock KB139384