PUB2: Digital 550 IC Printer Driver Causes a GPF in Unidrv.dll
PUB2: Digital 550 IC Printer Driver Causes a GPF in Unidrv.dll
Q136188
-------------------------------------------------------------------- The information in this article applies to: - Microsoft Publisher for Windows, version 2.0a -------------------------------------------------------------------- SYMPTOMS ======== When you try to print a three-panel brochure using the PageWizard in Publisher 2.0a with the Digital 550 IC printer, you may encounter the following general protection fault (GP fault): MSPUB caused a GPF in UNIDRV.DLL at 000D:18C4. The error message will give you the option to Close or Ignore. If you choose Close, Publisher will close, and you may find you've been switched out to MS-DOS. Some errors that have been recorded after choosing Close are: OLDSPL caused a GPF in module KRNL386.EXE at 0001:4EE1. Emm Error #6 at 00BA9. CAUSE ===== This problem is caused by an error that occurs in the Digital printer driver version 1.62 regarding the defined print regions. The printer driver has a default printing region of .25 inch on the top, left, and right sides of the page and .67 inch on the bottom. WORKAROUNDS =========== There are three workarounds you can try. Method 1: Click Ignore in the error message dialog box twice every time it appears; the printer will complete its print job of the brochure. Method 2: Redefine the printable region by doing the following: a. On the Layout menu, click Layout Guides. b. Change the top, left, and right margin guides to .25 inch and the bottom guide to .67 inch. c. Click OK. d. On the Edit menu, click Select All. e. Group the page by clicking the Group button. f. Resize the page to fall within the printable region. g. On the File menu, click Print to print the brochure. Method 3: Try printing to a compatible device such as the Hewlett-Packard (HP) DeskJet 500 or any PCL level 3 printer. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 2.00 2.00a GPF pub20 pub20a