Article ID: 136090
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Office 97 Standard Edition
- Microsoft Access 95 Standard Edition
- Microsoft Access 97 Standard Edition
- Microsoft Excel 97 Standard Edition
- Microsoft PowerPoint 97 Standard Edition
- Microsoft Word 97 Standard Edition
- Microsoft Office 95 Standard Edition
- Microsoft Excel 95 Standard Edition
- Microsoft PowerPoint 95 Standard Edition
- Microsoft Word 95 Standard Edition
This article was previously published under Q136090
SYMPTOMS
When you attempt to print a page that requires more printer memory than the printer driver is configured for, you may receive the following error message:
CAUSE
The default memory setting for most laser printers is 1 megabyte (MB) or less in Microsoft Windows 95.
RESOLUTION
Check the memory that your printer has and then adjust the printer driver to match it.
MORE INFORMATION
Incorrect printer property settings can cause this error message. Follow these steps to check the printer property settings:
- Click the Start button, point to Settings, then click Printers.
- Use the right mouse button to click the printer you want to check, then click Properties on the menu that appears.
- Verify that the printer properties (such as printer memory and paper size) are correct. Printer memory is listed under the Device Options tab of the Properties dialog.
For additional information about troubleshooting printing problems in Microsoft Windows 95, please see the following article(s) in the Microsoft Knowledge Base:
128345 Troubleshooting Printing Problems in Windows 95
Additional query words: 7.0 8.0 office8 ppt8 ppt97 ppt95
Keywords: kbprint kbualink97 KB136090
