Microsoft KB Archive/135523

PCMCIA Floppy Disk Drive on Compaq Contura Aero Does Not Work

PSS ID Number: Q135523 Article last modified on 08-23-1995

95

WINDOWS

The information in this article applies to:

- Microsoft Windows 95

SYMPTOMS

After you install Windows 95 on a Compaq Contura Aero computer, the PCMCIA floppy disk drive no longer works.

CAUSE

This problem can occur if both the standard floppy disk controller driver and the PCMCIA Compaq floppy disk controller driver are installed. The presence of both drivers creates a conflict that causes the floppy disk drive not to work.

RESOLUTION

To resolve the problem, disable the standard floppy disk controller driver. To do so, follow these steps:

1. In Control Panel, double-click the System icon.
2. On the Device Manager tab, double-click Floppy Disk Controller.
3. Click Standard Floppy Disk Controller, and then click Properties.
4. On the General tab, click the Original Configuration (Current) check box to clear it, and then click OK or Close until you return to Control Panel. When you are prompted to restart your computer, do so.

KBCategory: kbhw KBSubcategory: win95 windrvr Additional reference words: 95 sub notebook

=================================================================

Copyright Microsoft Corporation 1995.