Article ID: 132334
Article Last Modified on 12/11/1999
APPLIES TO
- Microsoft Bookshelf 95 for Macintosh
This article was previously published under Q132334
SYMPTOMS
When you view a movie clip in Bookshelf, white vertical lines appear in the video frame. The problem occurs on monitors that are set for display areas greater, or larger than 640x480.
STATUS
Microsoft has confirmed this to be a problem in Bookshelf 1995 edition for the Macintosh. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Section 6 of the Bookshelf ReadMe document contains the following information:
When playing QuickTime movies in millions of colors using a high resolution (832x624 or 1024x768), vertical white lines may appear in some video clips. To solve this problem, change your screen resolution to 640x480.
RESOLUTION
Set your monitor display area to 640x480. To change your display settings, do the following:
- Open the Monitors control panel.
- Click Options.
- Click 640x480.
- Close the control panel.
Additional query words: mac 1995 multi media multimedia multi-media mtitles streaks striped scratch
Keywords: KB132334
