Internet Assistant: GP Fault in WINWORD.EXE Using /N Switch
PSS ID Number: Q132162 Article last modified on 02-16-1996
1.00 1.00z
WINDOWS
| The information in this article applies to: |
| - Microsoft Internet Assistant for Word, version 1.0, 1.0z - Microsoft Word for Windows, versions 6.0a, 6.0c |
SYMPTOMS
Case 1: You get the following general protection (GP) fault error message when you start Word with the /n switch.
Winword cause a General Protection Fault in
module WINWORD.EXE at 0011:6C3D.
Case 2: This error message may also occur if you use Word as an OLE server. For example, you insert a Word document into Write or Microsoft Excel, or you insert an object using the Insert Object command. It may occur when you insert a Word table into a PowerPoint presentation. In these instances, the GP fault is followed by another error message similar to:
Failed to communicate with the source application.
Note that this scenario does NOT use the /n switch to start Word
for Windows. The resolution listed below as Method 1, solves this
issue.
STATUS
We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
RESOLUTION
Method 1: Remove the Wordhtml.wll file from the <Winword> subfolder.
Method 2: Do not start Word with the /n switch.
MORE INFORMATION
By default, when you start Word for Windows, it opens a new document (Document1) based on the Normal.dot template. If you use the /n switch, Word starts without opening a document. When there is no open document, Word offers only the File and Help menus as choices on the menu bar.
KBCategory: kbole kbusage kbinterop KBSubcategory: Additional reference words: 6.00a 6.00c 1.00 1.00z winword word6 browse internet assistant switch /n gpf gp fault general protection fault application error message html PowerPoint 4.0 table object OLE ia iaword ============================================================================= Copyright Microsoft Corporation 1996.
