Article ID: 132096
Article Last Modified on 10/7/2003
APPLIES TO
- Microsoft Project 4.0 Standard Edition
- Microsoft Project 4.1 Standard Edition
- Microsoft Project 4.1a
This article was previously published under Q132096
SYMPTOMS
In Microsoft Project, when you accept a task assignment in a workgroup message, the following error messages may be displayed:
-and-
These messages indicate that Microsoft Schedule+ is not installed on your computer. These same messages will be displayed if you click Workgroup on the Tools menu, and you then click Update Schedule+.
NOTE: This problem applies to systems running Microsoft Project and the Workgroup Message Handler for Use with Lotus cc:Mail and MS Mail for Microsoft Windows NT.
CAUSE
The Openmail.exe program is used to open the specialized e-mail messages that Microsoft Project creates. When a task request is accepted by a recipient, Openmail.exe tries to create a Task in Microsoft Schedule+, regardless of whether Schedule+ is installed on your computer.
WORKAROUND
To work around this behavior you can either install Schedule+ or click OK to the messages each time they are displayed.
STATUS
Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.
Additional query words: dialog error wgsetup
Keywords: kbbug kbfix kbusage KB132096
