Article ID: 131635
Article Last Modified on 11/5/1999
APPLIES TO
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q131635
SYMPTOMS
When you try to send a fax using Microsoft At Work PC Fax you may receive the following error message:
CAUSE
Microsoft At Work PC Fax generates this error message when the size of the EFAXPUMP.INI file exceeds 50K.
When you first send a fax using Microsoft At Work PC Fax, a [Capabilities] section is created in the EFAXPUMP.INI file. This section contains information about each phone number dialed. Each time you send a fax to a phone number that you have not dialed before, a new entry is added to the [Capabilities] section. These entries remain in the EFAXPUMP.INI file.
RESOLUTION
Use any text editor (such as Notepad) to open the EFAXPUMP.INI file and remove some or all of the entries from the [Capabilities] section. You should start by deleting numbers that are not likely to be used again.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows For Workgroups version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
Only new phone numbers are added to the [Capabilities] section. Repeated faxing to the same phone number does not add duplicate entries.
Additional query words: 3.11
Keywords: KB131635
